Return & Refill: Moving Towards a Circular Economy

Toothpaste Jar Return Scheme

The best way to reduce your carbon footprint is to reuse your glass jars yourself. However, returning jars back to us to reuse can reduce our emissions by up to 60% compared to a new jar. 

Save CO2 emissions, save packaging, and save money!

Earn 50 points (£0.50) per jar returned to us to claim against your next order. 

How to Return & Refill

Step 1: Collect a minimum of 3 jars

The more the better! The more you can send back to us at once, the more we can reduce our CO2 footprint. We only accept Truthpaste jars. Any other jars will not receive Refill Rewards and will end up being recycled by us (this defeats the purpose and we cannot reuse other jars!)

Step 2: Prepare your jars

Please wash the jars thoroughly and remove the wraparound labels on the glass by soaking them in hot soapy water. At this point, we will only be reusing the glass and not the aluminium so please recycle the lids. 

Step 3: Package & ship 

Package the jars carefully to avoid breakage. We can only refill and issue points for clean, undamaged jars which have had their labels removed. Please include your name, email address, and postcode in the package. Without this we are unable to send you your Refill Rewards.

Order your Jar Returns label below. We'll email your the label and instructions on where to drop off your returns. 

Step 4: Receive your Refill Rewards!

Once we receive your return we will inspect the jars and begin sterilising them.

Any broken jars will not be able to be refilled and will not receive Refill Rewards. The last thing we want is to be sent broken glass to recycle when it could have been recycled locally, so make sure you package them well!